In a crowded market, we are championing a better way of recruiting talent that challenges the traditional methods. Rather than focus specifically on clients or candidates, we view both as customers, delivering outstanding service to both.
Customer service is at the forefront of our business strategy and exceeding expectations is our number one priority. Other agencies work on a model which focuses on their internal targets and objectives first, trying to mould job applicants and client organisations to suit their own aims.
We turn this around, treating candidates as customers, focusing on their aspirations and career goals and assessing each position against them. We build long-term relationships with clients, taking the time to really understand their goals and the business purpose of each assignment they brief to us.
“We think and act like a consumer brand, putting the concerns of our customers, all of our customers including our talent networks, before our own internal objectives.”
- Graham Hale, Managing Director
Consultants focused on developing the careers of our talent network. Access to quality roles with ambitious clients, many of which are exclusive to us
Our talent network is constantly growing through referrals, market mapping methods and discrete approaches
We employ a rigorous internal selection process for our consultants, matching technical skills, customer focus and values
We are led by one of the best management teams in the business. Our senior team combined has been recruiting for over 60 years
The management team has a track record of delivery into a number of different industries, growing businesses through exceptional customer service and managing teams to bring about positive customer outcomes
We are financially stable and secure and growing year on year, and we will continue to invest back into the business to support further growth
Customer focus: We’re concerned about securing positive outcomes for our customers
Taking Time: We commit the time to listen and understand our customers
Collaborating: We work as a team, share ownership, share experiences and share responsibility
Having Fun: We’re professional, but personable. We want everyone to enjoy working with us
“I have worked with Boston Hale on a number of roles and I find the consultants always take the time to understand what is required for the job, as well as the type of personality fit for my team. They are always a pleasure to work with.”
“Boston Hale has consistently provided me with great candidates, often at short notice. I haven’t come across another agency who have been able to match their delivery.”