The Director of Billing will work closely with the finance and accounting department teams and is a business partner to the attorneys responsible for billing clients' fees and expenses.

Day-to-day duties:

• Lead and manage the firm's centralized billing function
• Understand the firm's billing requirements and help improve the firm's client centric billing function based on single point of contact
• Play a key role in recruiting new talent for the reorganized function
• Serve as an effective leader and coach to team members
• Provide coaching and feedback, inspiring team members' continued development
• Identify critical business issues faced by the billing and client service team
• Partner with financial systems management to develop billing technology solutions
• Consider the use of machine learning/AI tools as it relates to recurring major functions
• Evaluate, recommend, and execute continuous process improvements
• Work closely with Risk Management and client intake team to ensure outside counsel guidelines are aligned with billing practices
• Develop strong relationships with billing attorneys to ensure that their and their clients' needs are met

Skills required:

• Experience running a client services function within a service center environment.
• Significant accounting experience in a professional service industry
• Strong experience managing staff with a proven ability to lead people
• Proven track record of successful change management
• Experience with Aderant and e-billing systems highly desirable
• Proven ability to lead, develop, and contribute to quality team relationships
• Ability to change and adapt to current and future responsibilities and circumstances